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Facebook Promised Poor Countries Gratuitous Cyberspace. People Got Charged Anyhow.
Its global program, designed to boost growth outside the U.Southward., leads to unexpected data costs; the company blames software glitches
Facebook says it'due south helping millions of the world's poorest people become online through apps and services that allow them to employ net data free. Internal company documents show that many of these people end up beingness charged in amounts that collectively add together up to an estimated millions of dollars a month.
To attract new users, Facebook fabricated deals with cellular carriers in countries including Pakistan, Indonesia and the Philippines to let low-income people use a express version of Facebook and browse some other websites without data charges. Many of the users take inexpensive cellphone plans that cost just a few dollars a calendar month, oftentimes prepaid, for phone service and a small-scale corporeality of cyberspace data.
Source: https://www.wsj.com/articles/facebook-free-india-data-charges-11643035284